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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Reid

May 3, 2025

5  out of  5
rating by Robin Reid
"I called the office, I spoke to Ms. Brenda. I explained to her the reason for my call. She said, she would call the rental office and give them the information. That was great customer service. Thank you."
We responded:
"Thanks a million for your confident in our service. please don't keep us a secret. "
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Dante Higgins

April 24, 2025

5  out of  5
rating by Dante Higgins
"easy, efficient and quick!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Heilig

April 24, 2025

5  out of  5
rating by Jeff Heilig
"Had a really great service today from Nancy and Tressa, very kind and knowledgeable and helped me find ways to save on my insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joanne Whitley

March 28, 2025

5  out of  5
rating by Joanne Whitley
"Great Customer Service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Taryn Barnett

March 21, 2025

5  out of  5
rating by Taryn Barnett
"Wonderful & knowledgeable staff!"
We responded:
"They are some of the very best. Thank you so much."
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Yolanda Terry

March 21, 2025

5  out of  5
rating by Yolanda Terry
"Friendly and professional staff. Informative and quick to find the best price and fit for my insurance needs both personal and professional. Royal service!!"
We responded:
"Thanks so much for the confidence you have in our agency. "
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Sandra Huges

March 9, 2025

5  out of  5
rating by Sandra Huges
"I love this place, can be a little pricey. But I have great coverage on my car van, life insurance on myself and friend all under $500. Service is always Professional and they are so kind at Uwem Equan Office I received help from Ms. Brenda recently and she was Amazing. Thank you State Farm: Thank You Always Ms. Tressa"
We responded:
"Sandra, Thank you. You have been with me for many years and to me you are family. Tressa"
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Brenda L. Sanjurjo

February 26, 2025

1  out of  5
rating by Brenda L. Sanjurjo
"Unfortunately this insurance agent is not aware of what is going on. I called in January to let them know that I was going to take one car out of the police and leave the other two cars. The month of February they charged me as they always do. But on February 18 I went to try to buy and there I found out that I did not have coverage for any car. I called the next day and they told me that the insurance policy was cancelled, I asked why and the person told me that it was a mistake. Then he tells me they are going to fix it. Today I call 7 days later and find out that I have no insurance policy. Nobody fixed anything. The people who work there don't even know what they are doing and don't care about anything. If a cop pulls me over I get a ticket because they are inept. I called customer service and he told me it was weird. He even apologized without being the one at fault."
We responded:
"I am very sorry for your experience with us, and I deeply apologize for the errors. I will be calling to discuss with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience thank you for your feedback. This is not the experience we want State Farm customers to have. "
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T.J Lumpkin

January 14, 2025

5  out of  5
rating by T.J Lumpkin
"Great customer services, they really go above and beyond the call of duty. Simply the best. Thank you all."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Uko Iro

January 9, 2025

5  out of  5
rating by Uko Iro
"GREAT JOB FOR OVER 20 YEARS, I KNOW HIM."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We really appreciate your business "
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Esenam Dankwa

December 17, 2024

5  out of  5
rating by Esenam Dankwa
"He is patient and knowledgeable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Blue Sky Puppies

November 14, 2024

5  out of  5
rating by Blue Sky Puppies
"Melissa was amazing. We needed to bind a policy in two days and she worked with me for over an hour to get it done. Very much appreciated."
We responded:
"Thanks a million for your business ! Yes Melissa is an amazing lady committed to delivering a remarkable service 24/7. Please tell your friend about us. "
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Brit Bennett

September 20, 2024

3  out of  5
rating by Brit Bennett
"The customer service was good, however I found cheaper car insurance and canceled it two days later, It took two weeks for my check to come which was $223 dollars short. I immediately went back to the location to find out why, the lady was nice about it but she also wanted me to show proof that I had coverage prior to me canceling my coverage from State Farm, which I did it just seemed a little fishy to me knowing that they ask you all of this prior to accepting coverage from the very beginning, now I have to wait another two weeks just for the rest of my money to come not sure if I’ll ever use State Farm again because that was just very odd to me….."
We responded:
"Thanks a million for even giving us a chance. We hope in future we can earn your business again. "
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Raymond Youngblood

July 25, 2024

4  out of  5
rating by Raymond Youngblood
"good"
We responded:
"Can't thank you enough for taking the time to share your experience!!"
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Darrell Somerville

July 11, 2024

1  out of  5
rating by Darrell Somerville
"This is the worst experience that I've ever had dealing with an insurance company. I will never, ever recommend this branch of State Farm to anyone. I plan to get on social media to let everyone know where not to get any type of insurance no matter the price. All I wanted to do is add my daughter to my insurance and it was a disaster!!!! My girlfriend and her mother switched to State Farm because of me and oh how I regret that. You had better believe they will be switching to my current company!"
We responded:
"I am very sorry for the experience you had particularly concerning adding a new driver to your policy. Unfortunately, new drivers generally pose some issues as far as insurance rate are concerned. However, please feel free to initiate contact with me via the telephone for further discussion on this timely issue. "
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Michael Nii Ahele Copson

May 21, 2024

5  out of  5
rating by Michael Nii Ahele Copson
"Good customer service and very professional."
We responded:
"Thanks a million. We are open 24/7 for all your needs "
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MONIQUE RIVERS

April 25, 2024

5  out of  5
rating by MONIQUE RIVERS
"It Was A Pleasure Talking With Taryn, She Was Very Helpful Answering Questions , I Felt Very Comfortable After Talking With Her."
We responded:
"We are so happy to hear that our remarkable service was able to put you at ease and comfortable. We enjoy being able to share and answer all your questions. "
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Tameshia Massey

February 24, 2024

5  out of  5
rating by Tameshia Massey
"Great customer service"
We responded:
"At Uwem Equan's agency State Farm , we strive to provide excellent customer service and ensure that all our customers feel valued and well taken care of. Your kind words affirm that our efforts are making a difference, and it motivates us to continue delivering exceptional service to all our customers."
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John Griffin

February 5, 2024

5  out of  5
rating by John Griffin
"Taryn my agent was very help and was able to answer all my question on home and auto"
We responded:
"Can't thank you enough for taking the time to share your experience!! "
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osili map

January 7, 2024

5  out of  5
rating by osili map
"The agent knows the product lines and explained them clearly. Very effective and helpful."
We responded:
"We appreciate your business. we are here for you 24/7 "
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Mrs. Wright

December 19, 2023

5  out of  5
rating by Mrs. Wright
"Great staff, very knowledgeable!"
We responded:
"We thank you so much for your business, please tell your friends about us. "
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Samuel Adams

December 12, 2023

5  out of  5
rating by Samuel Adams
"Taryn is the best office manager. Her customer service is superb."
We responded:
"Thanks so much for the wonderful feedback. We appreciate your business"
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David Parrish

December 8, 2023

5  out of  5
rating by David Parrish
"Wilma was amazing She is efficient and proficient!!!"
We responded:
"We totally agree David. She is new to the team and we are very happy and excited have her."
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James Hough

December 6, 2023

5  out of  5
rating by James Hough
"Staff is friendly and very patient. Enjoy working with them ."
We responded:
"Thanks so much for your business. We really appreciate you. Please don't keep us a secret. Thanks for your comment about our dedication to service. We intend to give you the best and most professional service in all your insurance and financial services. "
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Temekia Shipp

November 1, 2023

5  out of  5
rating by Temekia Shipp
"I love this State Farm office because they are always helpful, and so professional. Anytime I have insurance questions, Taren is always so friendly and answer all of my questions. She make sure all your questions are answered before hanging up the phone. This office go above and beyond to make their customers are happy. I'm grateful to have an insurance company who cares about their customers."
We responded:
"Thank you Tamekia, The office is 31 years in business and many more to come!! We pride ourselves with our remarkable customer service and really appreciate you."